Terms and Conditions

Welcome to FADIS, a trusted provider of cosmetic products, food supplements, and nutrients. These Terms and Conditions govern your use of our website and the purchase of our products. By accessing our website or placing an order, you agree to be bound by these terms. If you do not agree, please refrain from using our services.

1. General Information

1.1 Company Details:
FADIS specializes in the sale and distribution of high-quality cosmetics, food supplements, and nutritional products.

1.2 Eligibility:
To place an order with us, you must be at least 18 years old or have parental/guardian consent.

1.3 Product Disclaimer:
Our products are not intended to diagnose, treat, cure, or prevent any disease. Please consult a healthcare professional before using any food supplement or nutrient, especially if you have pre-existing medical conditions.

2. Placing an Order

2.1 How to Order:
Orders can be placed via our website, where all products, pricing, and availability are clearly listed.

2.2 Order Confirmation:
Once you place an order, you will receive an email confirmation. Please check the details carefully and inform us of any errors immediately.

2.3 Right to Refuse:
FADIS reserves the right to refuse or cancel any order if we suspect fraud, incorrect pricing, or stock unavailability.

3. Pricing and Payments

3.1 Pricing:
All prices are displayed in Slovakia and include applicable taxes unless stated otherwise. Prices may change without prior notice.

3.2 Payment Methods:
We accept the following payment methods: credit/debit cards, bank transfers. Payment must be made in full at the time of purchase.

3.3 Failed Payments:
If your payment is unsuccessful, the order will not be processed.

4. Shipping and Delivery

4.1 Shipping Areas:
We ship to Slovakia. If your location is not listed, please contact our customer service team for assistance.

4.2 Delivery Times:
Estimated delivery times will be provided at checkout. Delays caused by customs or third-party carriers are beyond our control.

4.3 Shipping Fees:
Shipping costs will be calculated at checkout and added to your order total. Free shipping may be available for orders above a certain value.

4.4 Loss or Damage:
Once the product has been handed over to the courier, FADIS is not liable for loss or damage during transit. Clients are encouraged to purchase insurance if needed.

5. Returns and Refunds

5.1 Eligibility for Returns:
Products may be returned within 14 days of receipt, provided they are unopened, unused, and in their original packaging.

5.2 Exemptions:
For hygiene and safety reasons, certain products, such as opened cosmetics or perishable goods, are non-returnable.

5.3 Refund Process:
Once your return is received and inspected, a refund will be processed to your original payment method within 14 days. Shipping costs are non-refundable.

6. Product Information

6.1 Accuracy of Information:
We strive to provide accurate product descriptions and images. However, slight variations may occur due to manufacturing processes or display settings.

6.2 Use of Products:
Products should be used as directed on the packaging. Misuse of any product is at the customer’s own risk.

6.3 Health and Safety:
Please consult with a healthcare professional before using any supplements or nutrients if you are pregnant, nursing, taking medication, or have a medical condition.

7. Intellectual Property

7.1 Ownership:
All content on the FADIS website, including text, images, logos, and graphics, is the intellectual property of FADIS unless otherwise noted.

7.2 Restrictions:
You may not reproduce, distribute, or modify any content without prior written consent from FADIS.

8. Liability

8.1 No Warranty:
FADIS does not guarantee that the products will meet your specific expectations. Results may vary for cosmetic and nutritional products.

8.2 Limitation of Liability:
To the extent permitted by law, FADIS is not liable for indirect, incidental, or consequential damages arising from the use of our products or services.

9. Privacy

Your personal data will be handled in accordance with our Privacy Policy, which is available on our website.

10. Amendments

FADIS reserves the right to update or modify these Terms and Conditions at any time. Changes will be posted on our website, and continued use of our services implies acceptance of the updated terms.

11. Governing Law

These Terms and Conditions are governed by the laws of Slovakia. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in Slovakia.